Privacy Policy
At Italian Diamonds, we consider your privacy as precious as the jewelry we craft. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from our website.
1. Information We Collect
When you visit the site, we automatically collect certain information about your device to optimize your browsing experience. This includes information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, and how you interact with the site.
Order Information
When you make a purchase or attempt to make a purchase, we collect necessary information from you to fulfill your order. This includes your name, billing address, shipping address, payment information, email address, and phone number. We refer to this securely stored data as "Order Information."
2. How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and order confirmations). Additionally, we use this Order Information to:
- Communicate with you regarding your luxury purchase or inquiries;
- Screen our orders for potential risk or fraud to protect our clients; and
- Provide you with exclusive information, early access, or advertising relating to our signature pieces, only when in line with the preferences you have shared with us.
3. Sharing Your Personal Information
We share your Personal Information only with trusted third parties to help us operate our store and enhance your experience. For example, we use Shopify to power our online boutique. We also use secure, encrypted payment gateways to process all transactions safely.
We may also share your Personal Information to comply with applicable laws and regulations, to respond to a lawful request for information, or to otherwise protect our rights. We will never sell your personal data to third-party data brokers.
4. Cookies & Tracking
We utilize cookies and similar tracking technologies to track the activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our premium checkout experience.
5. Data Retention
When you place an order through the Site, we will maintain your Order Information for our administrative records unless and until you ask us to securely delete this information.
6. Your Rights
Depending on your location, you may have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact our privacy team directly.
7. Changes to This Policy
We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. The date of the latest revision will always be displayed at the top of this page.
8. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a request regarding your data, please contact our concierge team by e-mail at support@italiandiamonds.com.